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Returns

You may return most new, unopened items within 7 days of delivery for a immediate refund. We'll also pay the return shipping costs if the return is a result of our error or you received an incorrect or defective item, etc..

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Email Customer Support or call 0800 177 7780

Please send returns to:

STRONGDOGZ™
214 Weekes Drive
Slough, Berkshire,SL1 2YR

United Kingdom